Shipping Policy

Standard shipping is $12 & Express shipping is $18, some bulky items aren't allowed via express post.

Bulky items including bubble wraps, foams & more will have a surcharge due to their weight & size.

Same-day delivery is dependent based on distance, see below for more details.

We aim to have your order delivered within the timeframes noted on our website, however, this can depend on a number of factors. If your order is urgent please email us when you place your order to ensure it's shipped within a short time frame.

Delivery times are indicative only and we are not liable for shipments that do not arrive at the expected time.

Click & Collect Parcel Lockers
Free 24/7 click & collect from our warehouse in St Marys directly from our own parcel lockers outside our warehouse, it's quick, easy & safe. Unlike traditional click & collect you would be restricted to collecting within certain hours, with our click & collect service you can collect any time of the day.

To access this service simply place your order online, choose "Click & Collect" and wait for the message for when your item will be ready to collect. If it's urgent please contact us to have the process sped up. It's free, easy, contactless & can be picked up when you are ready to do so.

How does Click & Collect work?
Step 1: Place your order online via our website and choose "Click & Collect"
Step 2: You will be sent a message for your locker number along with instructions & a pin code to access your items
Step 3: You can collect your items any time of the day or night.

Please note you must collect your item within 48 hours once the item has been placed into the locker, if you cannot please contact us to let us know.

We aim to keep the stock on our website as accurate as possible. However if for some reason the stock is unavailable at the time you place your order we will advise accordingly.